Experience – 3months or above
Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry
Salary – 12 – 18k + Overtime
Job location – Ludhiana
Openings – 5-6
candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
|Experience||0 - 3 Years|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Key Skills||Customer support customer handling|
A Company in Ludhiana
|About Company||Pharma Company|
|Contact Person||Nilesh Chaudhari|